COMMON PROBLEMS WITH ORDERING

Please note the following details were captured for NYE 2006 and you may have different items and prices for your purchase.

  1 Nothing is shown in the shopping basket when you try to purchase tickets  
  2 What to do if problem not covered here  
       
       
 
  1 - When you click the buy tickets button the shopping basket is empty.  
 

The shopping basket uses cookies to save the shopping basket information and therefore if you do not see anything in your shopping basket after pressing the 'Order Now' button it is most likely due to your browser settings not allowing cookies.

How to Enable Cookies

To enable cookies, follow the instructions below for the browser version you are using.

Mozilla Firefox (1.0 final release and earlier)

  • Go to the "Tools" menu.
  • Select "Options".
  • Select the "Privacy" icon in the left panel.
  • Check the box corresponding to "Allow sites to set cookies".
  • Click "OK" to save changes.

Netscape 7.1/Mozilla 5.0

  • Select "Preferences" from the Edit menu.
  • Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
  • Under "Privacy & Security", select "Cookies."
  • Select "Enable all cookies". Click "OK".

Microsoft Internet Explorer 6.0+

  • Select "Internet Options" from the Tools menu.
  • Click on the "Privacy" tab.
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  • Click "OK".

Microsoft Internet Explorer 5.x

  • Select "Internet Options" from the Tools menu.
  • Click on the "Security" tab. Click the "Custom Level" button.
  • Scroll down to the "Cookies" section.
  • To enable: Set "Allow cookies that are stored on your computer" to "Enable".
  • Set "Allow per-session cookies" to "Enable".
  • Click "OK".

Microsoft Internet Explorer 4.x

  • Select "Internet Options" from the View menu.
  • Click on the "Advanced" tab.
  • Scroll down to find "Cookies" within the "Security" section.
  • To enable: Select "Always accept cookies".
  • Click "OK".

Netscape Communicator 4.x

  • Select "Preferences" from the Edit menu.
  • Find the "Cookies" section in the "Advanced" category.
  • To enable: Select "Accept all cookies" (or "Enable all cookies").
  • Click "OK".
 
     

 

 

 

 
  - What to do if problem not covered here  
 

Please contact Soultrain via phone or email, details are on the contact page.