THE CHECKOUT PROCESS

After checking out you will be taken to a secure page at Nochex where you can pay by credit or debit card if you don't have a Nochex account. After payment is confirmed you will receive an email from Nochex. That email contains your unique 10 digit invoice/pass number and is allocated to only you. See example below. You will need to print it out and bring it with you to gain entry.

Example NOCHEX email with the 10 digit number highlighted in red.

NOTE: We are currently sending out confirmation emails within 24/48 hours in addition to the NOCHEX email you should receive. We therefore suggest that you use a non-work related email address to ensure that you can receive the email over the Bank Holiday.

Note you are responsible for keeping the NOCHEX invoice secure - do not disclose it to anyone as it will be accepted as proof of entry. However if you believe that the contents of the email has been compromised please contact Soultrain directly. We will be able to reissue new passes and cancel the original but you will need to provide proof of purchase and payment details etc.

PAYMENT INFORMATION

Your Statement - Note that transactions will appear on your card statements as with "Nochex" and not with Soultrain. Nochex are our credit card and debit card clearing provider and operates in a similar way to PayPal. We receive your payment through them.

Payment Methods - When you checkout at the Nochex site you will be able to pay with any one of the following credit and debit cards. Mastercard, Visa, Switch, Solo, Maestro, Visa Electron and Visa Debit (Delta). Or if you have a Nochex account you can transfer funds from it to pay.

PAYMENT SECURITY

All transactions are fully encrypted and everything is handled by Nochex. We do not store any payment details at the soultrain website. Below are guidelines to making sure your payment is secure when you use Nochex.

1. Checking the URL



The URL in your browser's address bar should begin with https://www.nochex.com/ (note the 's' after 'http' - indicating that this is a secure page, and the forward slash immediately following the .com.

2. Checking the Padlock



Make sure you have a 'padlock' in the bottom right-hand corner of your browser. Double click on the 'padlock' to make sure that the security certificate has been issued to 'www.nochex.com'.

You can find out more information about Nochex and the services they provide at their website.